Compare What Programs Can Offer
Record the actual answer, not just “yes.” Ask how the program will address the needs identified in your assessment. An unanswered box stays unconfirmed. Keep brief notes here; use the Additional Treatment Notes sheet for longer answers.
To print this guide, use your browser’s Print command.
No email or account is required. Use the PDF or printed spaces for private notes. This guide does not collect worksheet answers. Save and reopen a completed PDF to check your notes.
Fictional examples of call notes. Neither program represents a real provider or a recommendation.
Worked Example: Compare Answers, Not Advertising
Scroll the table sideways on a small screen to compare all columns.
| Question | Program A | Program B |
|---|---|---|
| Assessment | Clinician appointment available Tuesday | Assessment process not yet explained |
| Schedule | Evening visits described | Visit times unconfirmed |
| Medication care | Can arrange an outside consultation | Need to ask |
| Cost | Estimate requested | Estimate requested |
A useful next step is to ask Program B who conducts the assessment and when visits are offered. Ask Program A how the outside consultation is arranged and billed. The notes help you ask clearer questions; they do not choose a level of care for you.
Program / contact / date
- Program A
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
- Program B
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
Assessment and your role in the plan
- Program A
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
- Program B
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
Staff qualifications / how to verify
- Program A
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
- Program B
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
Services and treatment approach
- Program A
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
- Program B
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
Medication care, if relevant
- Program A
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
- Program B
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
Visit schedule / start date / travel
- Program A
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
- Program B
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
Cost estimate / separate charges
- Program A
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
- Program B
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
Other care and follow-up support
- Program A
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
- Program B
- Record the answer and who confirmed it. Leave missing answers unconfirmed.
Additional Treatment Notes
Keep longer answers here and label each with the program, question and date. If you need more room, print another copy of this sheet or keep a separate private note.
- Longer answer or explanation
- Program / question / date, followed by the details you need to keep.
- Another answer or comparison
- Label the provider and question so you can match this to your comparison sheet.
- Still unconfirmed and next contact
- What needs checking, who can answer and how you will follow up.